Leasing Consultant

Toronto
Full Time

JOB SUMMARY:

As a Leasing Consultant, you manage your own success by attaining leasing goals, such as occupancy and rent growth, and by building rapport with prospects and residents.

 

ESSENTIAL JOB FUNCTIONS:

  • Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community and other property details
  • Drive the lease closing process by highlighting the quality of the community and the amenities available at the property
  • Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks
  • Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner
  • Executive all marketing activities to drive traffic to the property and create a lasting first impression
  • Track all leads via the guest card system and follow up with all prospects
  • Maintain knowledge about local market conditions; Responsible for shopping local competition.
  • Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention
  • Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals
  • Ensure all aspects of the move-in process are completed in advance of lease signing. Activities may include resident screening, pre-tour unit, income verification, file maintenance, compliance screening, etc…
  • Ensure proper maintenance of all resident files
  • Maintain a professional appearance and attitude at all times
  • Escalate any unusual property/resident concerns to their Property Manager in a timely manner
  • Additional duties as assigned

 

SKILLS AND ABILITIES:

  • Effective communication and customer service skills
  • Basic computer skills in a Windows environment
  • Ability to interact with others in a team environment

 

EDUCATION /EXPERIENCE:

  • High school diploma or equivalent required. Bachelor's degree preferred

 

WORKING CONDITIONS:

  • General office environment; May be exposed to external climatic environments to complete job duties

 

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