Rhapsody Property Management Services ("Rhapsody") is the premier multifamily property management firm in Canada focused on purpose-built luxury rental communities. Headquartered in Toronto, the company was formed to satisfy a growing need for sophisticated third-party management and to provide a level of service not previously offered in the Canadian market. Rhapsody is initially focusing its efforts in Calgary, Toronto, Edmonton, Vancouver and Ottawa.

Rhapsody taps into the experience of its parent company, Pinnacle Property Management Services, which is one of the leading multifamily management firms in the United States. Ranked third on the National Multifamily Housing Council's Top 50 Manager list Pinnacle handles all aspects of property management ranging from conventional market-rate and affordable property types to high-rise towers.  With an extensive upscale property portfolio, the firm fully understands the operational needs of highly amenitized communities and will lend this experience to developments coming into the Canadian markets.

For 38 years, the parent company has perfected its management capabilities across the United States and has built a strong service platform with best practices that will nurture Rhapsody's structure in Canada. The company invests heavily in training and support tools to attract the most talented people, enhance their performance and keep them motivated. Rhapsody's experienced leadership team will add value at every level and its operational strategies will result in increased revenue, reduced expenses and enhanced asset value for its clients.  

Our Story Image

Our Philosophy

Rhapsody is a service business with an obligation to provide superior services to property owners, the residents of those properties, the providers who supply goods and services to the properties, and last, but not least, the team members. The company's Core Values combine with the exceptional service platform to positively impact people's lives.

Our Mission

It is our privilege to exercise responsible stewardship over the assets that we manage and positively maximize the interactions with our team members, customers and clients.

Our Vision

To exceed customer expectations

Rhapsody has an established foundation of experience, resources and partnerships which we acquired over the course of our 35-year history. We leverage this foundation to provide clients with superior products and services that are customized to meet their unique needs. Our Core Values combined with our national support services enables Rhapsody to immediately improve operations and increase the value of your investment.

Our Values

Positively impacting the lives of people
  • Service

    We put the interests of others ahead of our own
  • Transparency

    Demonstrate honestly and integrity in everything that we do
  • Performance

    We are measured by our ability to create value for our clients and shareholders
  • Creativity

    We relentlessly pursue the delivery of innovative quality services
  • Community

    Servicing our community is at the heart of our team members' priorities