Assistant Property Manager

Toronto
Full Time

JOB SUMMARY:

The Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community.

 

ESSENTIAL JOB FUNCTIONS:

  • Address the concerns of current and prospective residents in a friendly and professional manner
  • Helps set the standard on how other staff member engage prospective and current residents
  • Tours and leases apartments as necessary
  • Helps with training staff as necessary and models effective sales techniques on a daily basis
  • Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary
  • Assist in managing the property's budget by making sound fiscal decisions to increase the net operating income of the community
  • Create and distribute monthly resident news letter
  • Coordinate monthly events for residents
  • Help maintain the accuracy of resident ledgers and files
  • Inspects apartments during move-in and move outs, walking apartments and the community as needed.
  • Fills the role of acting Property Manager in their absence
  • Perform any other related duties as required or assigned

 

SKILLS AND ABILITIES:

  • Effective communication and customer service skills
  • Computer literate, including Microsoft Office Suite
  • Internet navigation skills are required
  • General office, bookkeeping and sales skills
  • Excellent oral and written communication skills

 

EDUCATION /EXPERIENCE:

  • High school diploma or equivalent required, Bachelor's degree preferred
  • 1 to 2 years' experience in a supervisory role and managing staff preferred
  • Previous Property Management experience preferred
  • Proficient in Yardi property management software or other similar property management software preferred

 

PHYSICAL DEMANDS:

  • Must be able to list up to 15lbs. on an occasional basis. Ability to tour the property with prospects on an occasional basis is required

 

WORKING CONDITIONS:

  • General office conditions. May be exposed periodically to weather elements when touring the property
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